Meeting & Agendas

During the fall 2010 advisory board meeting the suggestion was made to introduce a course that would encompass an array of elements surrounding the operations of housekeeping within the industry. I am proposing that the program moves forward with the vote and add the course to the certificate in Hospitality Management and replace a restrictive elective in the AAS degree in Hotel and Lodging Specialization

Course Description: This course is part of the core requirements for a degree or certificate in hospitality management. It introduces the concepts, and basic knowledge required to understand housekeeping operations, and guides students in applying those concepts to case studies and real life situations. Course Objectives: By the end of the semester, you should be able to: -Describe the role of the housekeeping department in hotel operations, and explain the importance of effective communications between housekeeping and other divisions. -Identify typical organization and cleaning responsibilities of the housekeeping department. -Discuss recruiting, training, scheduling, and motivational issues in housekeeping management. -Describe inventory systems for recycled and non-recycled items. -Describe cost controls in the housekeeping department. -Explain safety and security needs of hospitality operations, particularly as they relate to the housekeeping department. -Discuss the managerial skills necessary to efficiently operate an on-premises laundry operation. -Identify procedures for efficient and cost-effective guestroom cleaning. -Identify procedures for public area and other types of cleaning. -Develop selection criteria for beds, linens, and uniforms. -Describe selection criteria for ceiling surfaces, wall coverings, furniture, and fixtures, as well as cleaning procedures and general care guidelines. -Explain the basics of carpet and floor construction, as well as their cleaning.

7 out of 11 members responded and voted to move forward with the addition.

The course was presented to the curriculum committee on November 19th, 2010 and approved to be added to the Hospitality Mangagement certificate and to replace a restrictive elective in the AAS degree in Hotel & Lodging Specialization.