Meeting & Agendas

Motion for approval by Susan Gusler, second by Mark Cugini. Motion passed.

Tomorrow (February 2) is 12th class day for census data. This date sets enrollment numbers for the semester. Overall, enrollment is down 10% from 2021. New to ACC is down 3.8%. New to ACC High School students is down 4.1%. New to ACC Traditional students is down 3.7%. Reasons for high school enrollment drop is due to various reasons including: the pandemic, success rates dropped for 2020 from 86% to 82%, less PSAT testing so created a testing barrier, TSI 2.0 is harder causing less to pass/enroll, and high school counselor turnover rates increased. Actions are on the upswing with new connections being made in high schools. Fall 2021 success rates are back up to 86%. In person instruction has helped support the success rates.

Calendar that was reviewed at the last meeting is the one sent forward for consideration. All dates are set. Still considering modifying the January 3, 2023 date to help teams assist students as everyone returns from winter break. Marketing has posted some of the most important dates on website for reference.

Mandatory orientation completion will be starting in May/June 2022 for traditional students only. Students are ready for orientation once they are moved to student in the application process. The students are divided into 2 groups: <12 hours and >12 hours. Each group attends an asynchronous online orientation session. In person options are also available for <12 hours. <12 hours required to meet with Entry Advisors to plan courses. >12 hours are provided the option to meet with area of study advisors. Committee members asked to see the orientation video to see what the students are seeing. All modules are able to be viewed on any type of device. Working on modules for languages other than English, learning challenges, and hearing impaired accessibility. Planning an ORM holds on <12 hours until the modules are completed. Phase 2 Salesforce will help with this implementation. OIRA offered to provide a survey at orientation completion to capture feedback.

The new chatbot support widget went live last week. The Student Help Desk leadership team worked with Ocelot to create an artificial intelligence chat system to assist students with enrollment and financial aid. This widget has been placed on admission and financial aid pages on the website. This will be a temporary support system until the new collegewide interface is launched. IT will be using this chatbot to help structure and guide the collegewide system in development.

A. Fall 2021 student feedback had concerns that students with disabilities had difficulty enrolling and registering for classes. Reports of constant technology issues with bad equipment and connect ability. Response: Technology is a top chancellor priority for investments and upgrades. Concerns over accessibility and accommodations will be discussed with the Student Access/Social Support Resource team. B. Fall 2021 graduation went well at HEB Cedar Park Center. The Spring 2022 ceremony is currently being planned for the same location on May 13, 2022.

Adjournment at 2:30pm